Your privacy is very important to us. Accordingly, Harvest Power LLC (“Harvest
Power” or “we“) have developed this Policy in order for you to
understand how we collect, use, communicate, disclose, and make use of personal
information. The following outlines our
privacy policy:
·
Before,
or at the time of, collecting personal information we will identify the
purposes for which information is being collected.
·
We
will collect and use personal information solely with the objective of
fulfilling those purposes specified by us or for other compatible purposes,
unless we obtain the consent of the individual concerned or as required by law.
·
We
will only retain personal information as long as necessary for the fulfillment
of those purposes.
·
We
will collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.
·
Personal
data should be relevant to the purposes for which it is to be used, and to the
extent necessary for those purposes, should be accurate, complete, and
up-to-date.
·
We
will protect personal information by reasonable security safeguards against
loss or theft, as well as unauthorized access, disclosure, copying, use, or
modification.
·
We
will make information readily available to customers about our policies and
practices relating to the management of personal information.
·
We
are committed to conducting our business in accordance with these principles in
order to ensure that the confidentiality of personal information is protected
and maintained.
1.
INFORMATION WE COLLECT
There are several ways that we may
collect information about you, including through (A) information you provide to
us directly; (B) information that we automatically collect; and (C) information
we receive from third parties. This
includes data that identifies you personally whether directly (i.e.,
your name) or indirectly (i.e., information about your online use).
A.
Information You Provide To Us
We may collect information directly from
you when you provide it to us on the website or via the use of our services,
including our services available through our online tools (the website and
services are collectively referred to as the “Service“ or the “Services”).
This collection may occur when you use
our Services, purchase products or services, request information from us, sign
up for newsletters or our email list, fill out a survey, request customer
support, or otherwise communicate with or contact us. The information we collect may include your
name, postal address, email address, telephone number, referrals, and
information about your solar activities, such as home ownership, home
statistics, home energy usage or utility provider, or demographic information.
You also may provide us with certain
information in connection with your interactions with the Services:
·
Information
You Provide Through Third-Party Websites or Services. If
you connect or link to us through a third-party website or service, such as a
social media account, we may automatically receive certain information about
you based on your registration and privacy settings on those third-party
websites or services. This information may
include, but may not be limited to, your name, user name, demographic
information, updated address or contact information, location, interests, and
publicly-observed data, such as online activity.
B.
Information Automatically Collected
Whenever you visit or interact with the
Services, we may use a variety of technologies such as cookies, clear GIFs,
pixel tags, log files, and other technologies or third-party services (such as
LeadID) to automatically or passively collect certain information about users
of the Services and interactions with our emails and online advertisements.
We may also automatically collect the
following information about you:
Computer or Device Information: We
may automatically collect your Internet Protocol (“IP”) address or other
unique identifier or information from the computer, mobile device, tablet or
other device you use to access the Services, including but not limited to your
browser type, device type, system type, and the domain name from which you accessed
the Services.
Usage Information: We
may collect information about your use of the Services, including the date and
time you visit the Services, the content, areas, or pages of the Services that
you visit, the website or app from which you navigated to the Services, the
page or app you visit after leaving the Services, the amount of time you spend
viewing or using the Services, the number of times you return to the Services,
as well as other click-stream or usage data, and whether you open, forward or
click-through an email to the Services. For
legal compliance purposes, we may also capture or record your interactions with
harvestpowersolar.com
to confirm that your information was submitted to us through harvestpowersolar.com.
Via Our Third Party Service Providers: We may use third party service providers
to support our Site or Apps. Some of
these service providers may use technology such as cookies, web beacons, pixel
tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store
information.
Use of Third-Party Analytics and
Technologies: We may use third parties’ analytics and
tracking tools, such as Google Analytics for Display Marketing, to better
understand who is using the Services, how people are using the Services, and
how to improve the effectiveness of the Services and their content, and to help
us or those third parties serve more targeted advertising to you across the
internet. These tools may use cookies,
web beacons, pixel tags, log files, Flash cookies, or other technologies to
collect and store information about you. They may also combine information they collect
from your interaction with the Services with information they collect from
other sources. We do not have access to,
or control over, these third parties’ use of cookies or other tracking
technologies.
To learn more about our interest-based
advertising and your advertising choices relating to the collection and use of
your information, please see the “How We Use Your Information” and “Your
Choices and Opting Out” sections below.
C. Information Collected from Other Sources
We may acquire information from other
sources as follows:
From Our Partners and Service Providers:
We may use third-party
service providers to support our Services and perform other business processes
on our behalf, including, without limitation, to perform credit checks and
process credit card payments, and we may obtain information from these third parties.
From Other Third Parties: We may obtain information about you from
other third-party sources, including commercially available sources, such as
data aggregators and public databases. This
information may include your name, demographic information, utility usage
information, interests, and publicly-observed data, such as online activity. We may use this information to help us
maintain the accuracy of the information we collect, personalize your
experience with the Services, target our communications so that we can inform
you of products, services or other offers that may be of interest to you, to
measure ad quality and responses, and for internal business analysis or other
business purposes.
D. Combination of Information
We may combine the information that we
receive from and about you, including information you provide to us and
information we automatically collect through the Services, as well as
information collected from other online or offline sources, including from
third-party sources and from your installed solar system.
2. HOW WE USE YOUR INFORMATION
A. Information Use By or For Harvest Power
We may use the information we collect
from and about you for any of the following purposes:
·
To
present our Services and their contents to you.
·
To
analyze, improve, operate, and maintain the Services, our programs, services,
and other systems, and to develop new products and services.
·
To
provide you with information, products, or services that you request from us,
and to contact and communicate with you when necessary.
·
To
assess the suitability of your property for a solar system.
·
To
carry out our obligations and enforce our rights arising from any contracts
entered into between you and us, including for billing and collection.
·
To
notify you about changes to our Services or any products or services we offer
or provide though them.
·
To
provide you and other users with customized content, targeted offers, and
advertising on the Services, or across other websites, mobile applications,
social media or online services, or via direct mail, email, and/or
telemarketing regarding offers, contests, events, news, programs, and other
retail opportunities from us and/or selected third parties that we believe may
be of interest to you.
·
To
determine the effectiveness of our marketing programs.
·
To
use your data in an aggregated non-specific format for analytical and
demographic purposes.
·
In
any other way we may describe when you provide the information to us, including
for the purposes described in our Terms & Conditions.
Additionally, if you use the Services to
connect with third-party services that you authorize us to use information from
and about you, on your behalf, to interact with these third-party services
based on your requests.
B. How We Use Your Information for Interest-Based
Advertising
We may use third parties to measure and
target advertisements for us about our products and services that are tailored
to your online interests. We allow these
third-party companies to use cookies, web beacons, pixel tags and similar
technologies to collect certain data and other information about your online
activity. This information is used to
display advertisements for Harvest Power on the Services or across other
websites, mobile applications, social media, or online services that you use.
We also may display interest-based ads
through Facebook, Twitter, or other social media platforms or websites. This process is completed through the Facebook
Custom Audiences, Twitter Tailor Audiences, or other similar business tools. These tools allow us to personalize our ads
based on your shopping experience with us, without having to share your
personal information with these social media platforms. We do this only by sharing hashed information
(which converts your email or phone number to a unique string of numbers and
letters) that the social media platform then matches against its own data for
the limited purpose of serving advertisements (either directly to you or to
other lookalike audiences). The matched
and unmatched hashes are then deleted, and are not used for any other purpose.
For information on your choices with
respect to interest-based ads, see the “Interest Based Advertising Choices”
section below.
3. DISCLOSURE OF YOUR INFORMATION
We may disclose information that we
collect from and about you as described below.
A.
Sharing of Information by You
The Services offer many ways to find,
enjoy, and share content. Your activity
in connection with the Services may include filling out surveys, reviewing and
rating products or services, inquiring about or purchasing products or
services, participation in online communities, “liking” or “sharing” our
content to your social media accounts or pages or otherwise interacting with
the Services. Any information you may
disclose through the Services, in blogs, on message boards, in chat rooms, or
on other public areas through the Services or other third-party websites,
applications, or services that these Services may link to, becomes public information.
Please exercise caution when disclosing
personal information in these public areas.
B. Sharing of Information by Us
We may share your personal information
for business or commercial purposes as follows:
·
Affiliates:
We may share your information with our affiliates and
subsidiaries for business and operational purposes.
·
Service
Providers: We may share your information with
third-party contractors, service providers, and other third parties that we use
to support our business and who are required to keep personal information
confidential and use it only for the purposes for which we disclose it to them.
·
Sale
or Transfer of Business or Assets: We may sell or purchase assets during
the normal course of our business. If
another entity acquires us or any of our assets, information we have collected
about you may be transferred to such entity.
In addition, if any bankruptcy or reorganization proceeding is brought
by or against us, such information may be considered an asset of ours and may
be among the assets transferred.
·
Marketing
Partners and Other Third Parties: Harvest Power does not monetize your
information. Harvest Power may share
your information with our online and email advertisers or other third-party
vendors we use who may provide cookies, pixel tags, web beacons, clear GIFs or
other similar technologies for use on our Sites or other websites to manage and
improve our online and email advertising campaigns.
·
Compliance
with Laws: We may access and disclose your
information to comply with any court order, law, or legal process, including
responding to any subpoenas, judicial processes, or government or regulatory
requests and investigations.
·
Enforcing
Our Rights: We may disclose your information to
enforce or apply our terms of service (see our Terms & Conditions) and
other agreements, including for billing and collection purposes, or to protect
the security of our Services, servers, network systems, and databases.
·
Sale
or Transfer of Business or Assets: We may sell or purchase assets during
the normal course of our business. If
another entity acquires us or any of our assets, information we have collected
about you may be transferred to such entity.
In addition, if any bankruptcy or reorganization proceeding is brought
by or against us, such information may be considered an asset of ours and may
be among the assets transferred.
·
Safety:
We may access and disclose your information if we believe
disclosure is necessary or appropriate to protect our rights, property, or
safety, or the rights, property, or safety of our customers or others. This process
includes exchanging information with other companies and organizations for the
purposes of fraud protection and credit risk reduction.
·
Aggregate
or Anonymous Non-Personal Information: We may share aggregate, anonymous, or
de-identified non-personal information with third parties for their marketing
or analytics uses.
·
Other:
We may share your
information as described to you at the point of collection, including as
described in our Terms & Conditions.
4. YOUR CHOICES & OPTING OUT
A. Cookies, Tracking Options and California Do
Not Track Disclosures
Certain parts of our Services require
cookies. You may adjust your device or
Internet browser settings to limit certain tracking or to decline cookies, but
by doing so, you may not be able to use certain features on the Services or
take full advantage of all of our offerings. Please refer to your device’s settings or your
Internet browser’s “Help” section for more information on how to delete and/or
disable cookies or to control your tracking preferences.
Our system may not recognize “do not
track” requests or headers from some or all browsers. We may use cookies or other technologies to
deliver more relevant advertising and to link data collected across other
computers or devices that you may use.
B. Interest-Based Advertising Choices
To understand your choices for receiving
more relevant advertising provided on the Service or across other websites and
online services, please review the information below:
·
To
learn more about such interest-based advertising, and to opt out of such
collection and use for interest-based advertising by the Digital Advertising
Alliance (DAA) participating companies, please visit http://www.aboutads.info/choices/.
·
To
opt out from the use of information about your online activities for
interest-based advertising by Network Advertising Initiative (NAI) member
companies, please visit http://www.networkadvertising.org/choices/.
·
To
opt out of the use of your mobile device ID for targeted advertising, please
see http://www.aboutads.info/appchoices.
·
If
you wish to prevent your data from being used by Google Analytics, Google has
developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.
·
On
your mobile device, you may also adjust your privacy and advertising settings
to control whether you want to receive more relevant advertising. Even if you opt out, you still may receive
advertising from us that is not customized based on your Service or usage
information, or advertising from other third parties if they are not a DAA or
NAI participating company.
C. Unsubscribing from Our Marketing
Communications
We provide our customers, as well as
individuals referred by our customers, with the opportunity to opt out of
having their information used for purposes not directly related to placement,
processing, fulfillment, or delivery of a product or service.
To opt out of marketing communications
or to request to be added to our Do Not Call List or Do Not Mail List, you may
use one of these convenient methods:
·
Email
Offers: If you receive commercial emails from us, you
may unsubscribe at any time by following the instructions contained within the
email, or by sending us an email or writing to us at the addresses listed
below. You should note that
unsubscribing from our emails will not automatically unsubscribe you from
emails sent by any third party, and you will need to separately unsubscribe
from such third party’s communication, if desired.
·
Direct
Mail Offers: If you do
not wish to be notified by postal mail regarding products, services, events,
programs, and offers that we believe you may find of interest, send us an email
or write to us at the addresses listed below.
·
Telemarketing: If you do not want to receive marketing
phone calls from us, you may: (i) email us at info@harvestpower.net
with “Do Not Call” in the subject line; (ii) call us at 631-647-3402 (iii) ask
to be placed on our Do Not Call list when you receive a call from us; or (iv)
mail us at the address listed below. Once
we place your name on our internal “Do Not Call” list, we will no longer call
you for marketing purposes (unless you submit another inquiry or request
another consultation/quote from us after your initial do-not-call request). We will honor your request as soon as
reasonably practicable. You may still
receive calls from third parties who are not calling on our behalf regarding
their products and services, and you will need to separately request that those
parties not call you.
If you receive marketing communications
from one or more of our affiliates or subsidiaries, you must opt out
individually from each of the brands from which you are receiving
brand-specific marketing communications.
D. With Respect to Other Third-Party
Communications
Any third parties to whom we may
disclose your information may have their own privacy policies which describe
how they use and disclose your information, and your choices. If you want to learn more about their privacy
practices, we encourage you to visit the websites of those third parties.
E. Accessing or Updating Your Information
You can contact us to request a
correction to or deletion of certain information you provided us. We may not accommodate a request to change
information if we believe the change would violate any law or legal requirement
or cause the information to be incorrect.
6. THIRD-PARTY CONTENT, LINKS, AND PLUG-INS
The Services may contain links to third
parties who partner with us. If you use those links, these third parties may
collect information about you. We do not
control third-party links or how these third parties collect and use your
personal information. If you have any
questions about their privacy practices, you should view their privacy policies
and/or contact those third parties directly.
The Services also may offer you the
ability to interact with social plugins from social media sites, which may
allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked
on a social plugin, such as a Twitter Follow button, or receive other
information from the social media sites. Similarly, if you have previously provided
personal information to a third party operating a plug-in on the Services, then
such third party may recognize you on the Services. Your choice to use social network plugins and
provide your information to them is subject to each social media site’s privacy
policy, which may be different from ours, so please read these policies
carefully to understand their policies and your options. As with linked sites, we have no control over
the information that is collected, stored, or used by social network plugins,
and are not responsible for the practices of such sites.
7. CHILDREN’S PRIVACY
Protecting children’s privacy is
important to us. We do not direct the
Services to, nor do we knowingly collect any personal information from
children. If we learn that a child has
provided personally identifiable information to the Services, we will use
reasonable efforts to remove such information from our files.
8. DATA SECURITY
We have implemented measures designed to
secure your information from accidental loss and from unauthorized access, use,
alteration, and disclosure. Unfortunately,
the transmission of information via the internet is not completely secure. Although we do our best to ensure the
integrity and security of our network and systems, we cannot guarantee our
security measures.
9. CHANGES TO OUR PRIVACY POLICY
We will post any changes to our Privacy
Policy here, as well as provide a notice of the update on applicable website
pages. If we make material changes that
allow us to use your personal information in a less restricted way, we will
make reasonable efforts to notify you. The
date the Privacy Policy was last revised is identified at the bottom of the
page. You are responsible for ensuring we have an up-to-date active and
deliverable email address for you, and for periodically visiting the Services
to check for updates to the Privacy Policy. Your continued use of the Services after we
change the Privacy Policy means you accept those changes.
10. CONTACT INFORMATION
To ask questions or comment about this
privacy policy and our privacy practices, contact us:
1.
By Mail: Harvest Power LLC, 2941 Sunrise Hwy, Islip Terrace, NY 11752
2.
Via email to: info@harvestpower.net
3.
Via telephone: 631-647-3402
Updated:
July 13, 2026